Terms of Service

Effective Date: May 20, 2025

Welcome to Pixel Polish (“Pixel Polish,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and any related content, platforms, or features provided by Pixel Polish (collectively, the “Services”). By accessing or using our Services, you agree to be legally bound by these Terms.

If you do not agree to these Terms, please do not use our Services.

1. Acceptance of Terms

By using our Services, you confirm that:

  • You are at least 18 years old and legally capable of entering into these Terms.

  • You agree to comply with all applicable laws and regulations.

  • You understand that continued use of our Services constitutes acceptance of any future modifications to these Terms.

2. Description of Services

Pixel Polish is a Texas-based media and marketing company that offers:

  • Real estate and commercial photography

  • AI-enhanced visuals and lifestyle imagery

  • Property video walkthroughs and drone footage

  • Website content, SEO, and marketing strategy services

We serve real estate professionals, apartment communities, and businesses looking to elevate their visual presence and marketing efforts.

3. User Accounts

  • Account Creation: You may be required to create an account to access certain Services. You agree to provide accurate and current information during registration.

  • Account Security: You are solely responsible for safeguarding your login credentials. If you believe your account has been compromised, notify us immediately at support@pixelpolish.com.

  • Account Termination: We reserve the right to suspend or terminate your account at our discretion for any reason, including violation of these Terms.

4. Intellectual Property

  • Ownership: All content, visuals, videos, software, and documentation on our website or delivered through our Services are the intellectual property of Pixel Polish or our partners.

  • License to You: We grant you a limited, non-transferable, non-exclusive license to use the deliverables we provide for their intended marketing purpose, subject to any restrictions set forth in these Terms or other agreements.

  • Restrictions: You may not resell, reproduce, alter, or use our content or tools for commercial purposes without express written permission.

5. User Conduct

You agree not to:

  • Violate any local, state, or federal law while using our Services.

  • Misuse our affiliate program (e.g., self-referrals or fraudulent clicks).

  • Attempt to access our systems without authorization.

  • Submit content that infringes on others’ rights or violates intellectual property laws.

We reserve the right to terminate your access without notice for any misconduct.

6. Payments and Refunds

  • Payments: Payment for Services must be made via a valid payment method (e.g., Stripe). You authorize us to charge your payment method at the time of order or according to a custom agreement.

  • Refunds: Unless otherwise stated at the time of purchase, all sales are final. Refunds are only issued if required by law or agreed upon in writing.

  • Disputes: Billing questions or disputes must be submitted within 30 days to: billing@pixelpolish.com

7. Warranties and Liability

  • No Warranty: All Services are provided “as is.” We do not guarantee uninterrupted access, error-free content, or results from the use of our media or platform.

  • Limitation of Liability: To the fullest extent permitted by law, Pixel Polish is not liable for indirect, incidental, punitive, or consequential damages, including loss of revenue, data, or goodwill.

  • Indemnification: You agree to indemnify and hold harmless Pixel Polish, its team, and affiliates against any claims or damages arising from your use of our Services or violation of these Terms.

8. Realtor and Business Material Ownership

8.1 User Warranties
By submitting property photos, logos, or listing materials (“Provided Materials”), you confirm you have full legal rights to do so. You are responsible for ensuring that all submitted content is free from copyright restrictions or is properly licensed.

8.2 Grant of License
By providing materials to us, you grant Pixel Polish a non-exclusive, worldwide, royalty-free license to adapt, transform, and use those materials in your marketing deliverables.

8.3 Usage During Listing
You are granted full use of the final deliverables while your property listing is active, for purposes related to promotion or sale.

8.4 Copyright Post-Listing
After the listing concludes, Pixel Polish retains full copyright ownership of the produced work. Continued usage rights must be agreed upon separately.

9. SMS and Messaging Terms

By providing your phone number and opting in, you agree to receive recurring automated marketing and informational text messages from Pixel Polish.

  • Message Frequency: Frequency may vary. We reserve the right to adjust the number of messages sent at any time.

  • Carrier Disclaimer: Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

  • Opt-Out: You may unsubscribe at any time by replying STOP to any message. After unsubscribing, you will receive one final confirmation message. To re-subscribe, sign up again through our website or Services.

  • Help: For assistance, reply HELP to any message or email us at info@pixelpolishmedia.com.

  • Consent Not Required for Purchase: Your consent to receive marketing messages is not a condition of purchase.

  • Number Transfer: If you change or transfer your mobile number, you agree to notify us or unsubscribe before doing so.

10. Third-Party Links

Our website and content may include links to third-party platforms. We are not responsible for the content, terms, or accuracy of any third-party services, nor do we endorse them.

11. Changes to These Terms

We may update these Terms at any time. Updated versions will be posted on our website with a revised effective date. Continued use of our Services means you accept any changes.

12. Termination

We may terminate your access to the Services without notice if you breach these Terms. Upon termination, all rights granted to you under these Terms will immediately cease.

13. Governing Law

These Terms are governed by the laws of the State of Texas, United States. Any disputes arising out of or related to these Terms shall be resolved exclusively in the courts located in Collin County, Texas.

14. General Provisions

  • Entire Agreement: These Terms constitute the complete agreement between you and Pixel Polish.

  • Severability: If any part is held invalid, the rest will remain enforceable.

  • Waiver: Our failure to enforce any part of these Terms is not a waiver of our rights.

15. Contact Us

For questions about these Terms, please contact:
📧 info@pixelpolishmedia.com

Pixel Polish LLC